Leads the front-line Resident Financial Support team, rolling out the new Crisis Payments scheme and managing support fund budgets. Hybrid, three days a week in the Borough.
Royal Borough of Kensington and Chelsea is looking for a Resident Financial Support Manager. It’s a fixed-term, full or part-time post based in London, with hybrid working, paying £54,828 a year. Applications close on Wednesday 11 November 2026.
About the role
Leads front-line Resident Financial Support services, including Crisis Payments, Home Start Essentials and Local Support Payments for Westminster City Council. Manages a team and support fund budgets, reporting to the Head of Financial Support and Improvement, based at Kensington Town Hall.
About Royal Borough of Kensington and Chelsea
The Royal Borough of Kensington and Chelsea is the London borough council for the central west London borough covering Kensington, Chelsea, Notting Hill, North Kensington, South Kensington and Earl's Court. Based at the Town Hall on Hornton Street in Kensington, it provides borough services including schools, social care, housing, waste and planning.
What they’re looking for
- Front-line operational management experience
- Welfare benefits and discretionary support knowledge
- Managing public funding within budgets
- Excel and Power BI skills
- Standard DBS check
What’s on offer
- Competitive salary
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible hybrid working
- Leadership training and development
- Wellbeing initiatives
How to apply
You apply directly with Royal Borough of Kensington and Chelsea: the Apply button takes you to their full advert. The closing date is 11 November 2026.
Interested in this role?
You’ll complete your application on Royal Borough of Kensington and Chelsea’s website.
